FAQ
Press-on Nails
What is included in each kit?
Each kit will contain the following:
10 x Press-on nails
1 x Adorable Hands case with a hidden compartment for tools
1 x Mini nail file
1 x Cuticle stick
1 x Alcohol Wipe
1 x Sheet of Sticky Tabs
Nail glue is available for purchase separately
How do I pick the right size?
Please refer to our sizing chart and how to order the ideal size so you can have 'adorable hands' like us!
Can I change the shape of my press-on nails?
Yes! They can be easily trimmed or filed to your desired length and shape. We recommend using a nail filer to shape it to your liking.
Is the application process easy?
We've made it easy for you! Everything you need will be included in each kit, and the application guide can be found on the back of the nail card. If you do happen to have misplace the card and need to see the instructions again, you can find it on our website under the 'How-To Guide'.
How about the removal process?
Easy as pie! Please refer to our How-To Guide on how to remove your press-on nails. We will cover two different methods to safely remove your nails to get yourself ready for the next set!
I've run out of sticky tabs / nail glue!
No problem! Check under 'Accessories' to buy more sticky tabs or nail glue.
What's better? Nail Glue or Sticky Tabs?
Please refer to the table below for a comparison:
| Feature | Sticky Tabs | Nail Glue |
| Longevity | 1 - 7 Days | 1 - 3 Weeks |
| Ease of Removal | Very easy, peel off | Requires soaking |
| Damage to Natural Nails | No damage | Can weaken nails if not removed properly |
| Water Resistance | May loosen with water | Highly resistant & durable |
| Recommendation | Short-term wear, special occasions | Long-term wear, stronger hold |
Shipping & Returns
Wait, I can get FREE EXPRESS shipping?
You heard right! For all orders over $119, express shipping is on us. Because you deserve to get your order ASAP!
What are your shipping details?
We offer domestic flat rate shipping via AusPost. Standard Shipping costs $8.5 AUD with a delivery time of 2-6 business days, while Express Shipping is $12.5 AUD and takes 1-3 business days. For orders over $119, Express Shipping is free. Currently, we do not offer international shipping but plan to start by the end of February 2025. For any questions, feel free to contact us at hello@adorablehands.com.
What is your return policy?
We want you to love your purchases! If you need to return an item, we accept returns within 14 days of delivery with no restocking fee. However, buyers are responsible for return shipping costs. Items must be unworn, unused, and in original packaging, along with the receipt. To initiate a return, contact us at hello@adorablehands.com. Please note that certain items, like perishable goods and sale items, are non-returnable. Refunds are processed within 10 business days after we inspect the return. For any questions, feel free to reach out!
My order is damaged / missing.
Please inspect your order upon reception and contact us immediately with a photo if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
What happens if I ordered the wrong size?
No biggie! As long as you let us know within the 14 days of receiving your nails, you're sweet. Please refer to our refund policy for more information on exchanges.